Every online order is a precious trust from every user, and we always treat each delivery work with rigorous and attentive service standards. From the moment your order is successfully verified, our internal team will start the whole set of goods sorting, manual inspection and protective packaging work. We focus on every tiny detail in the pre-delivery link, trying our best to avoid packaging flaws and item omissions, and create a safe preliminary guarantee for the cross-border transportation of all goods.
Cross-border delivery involves complex multi-node transit links, and the overall delivery progress is easily affected by various uncertain external factors. We have been optimizing our delivery arrangement logic all the time, reasonably arranging order processing priorities, and striving to push forward every delivery link efficiently. After the goods are delivered, we will continuously track the logistics status, synchronize the latest transit information in a timely manner, and take the initiative to pay attention to all abnormal situations in the transportation process.
We always adhere to the user-centric service principle. For any logistics consultation and problem feedback from users, we will respond and follow up wholeheartedly, try our best to coordinate and solve relevant problems, and bring every user a stable and reassuring cross-border shopping and delivery experience.
Delivery time: usually 8-15 days.
Processing time: usually 2-7 days.